AC Castle Better Business Bureau
service from this company is amazing. I was unsure of whether to call such a
highly rated company first, because my assumption was that the wait time
would be longer. But fortunately for me I was wrong. The roofer that came
by, Brian LeBlanc, was extremely professional and did a great job at making
me feel confident in understanding what the job entails and how much it
I can tell this guy loves his job. This was one of the very few times where
I genuinely felt like I had 5 star service.
I had a hole in my roof and it needed to be repaired. They first put a tarp
over it. Brian would call me every now and then to make sure that it was
intact and that no water would get through. I would highly recommend these
people to everyone I know.
this company out bid the other guys. Did the job fast, on time and as
promised. They even performed some additional repairs that I hadn't
mentioned or was aware of at the beginning (didn't ask for this, they just
The crew was extremely courteous and they even stayed late working on it.
We spent the last 7 years remodeling our house and these guys did some of
the best work out of all of the people we used.
I would recommend these guys to anybody.
- Gloucester, MA
crew is efficient, hard working and provided a complete new roof to our
home. Neighbors continue to praise the fine workmanship of AC Castle even
weeks after the job was completed. There have been a few heavy rain storms
since the job was finished and the roof is solid and dry. I expect their
workmanship will provide years of protections from the New England weather
elements. AC Castle also repaired some old and rotted planks and were very
up front with their additional efforts and costs. Cleanup was quite complete
with only a few nails discovered since the job. This is unavoidable
especially since they completely stripped the roof. Our house is 100 years
old this year and AC Castle's workmanship will set this house on a path to
survive the next 100 years. Thank you AC Castle.
receiving 3 quotes for our new roof at our home in Middleton, a friend
recommended i give AC Castle Roofing a call, so I did. His estimate was at
least $1000 less than the others I had got and I also liked the fact that he
was listed with the BBB and had many positive reviews. Being a plumbing
contractor myself, I have high expectations of anyone who we hire for
anything. Brian was very prompt on getting back to us and coming out to give
us an estimate. One thing that really impressed me was how the final price
was so close to the estimate especially considering that he had to replace
multiple sheets of rotted plywood, etc. That is considered an extra, which
is where MOST contractors jack their prices through the roof, which he did
not. They did really nice, neat work and at the end of each of the two days
it took, you would have never known that they were there except for the pile
of ladders in the driveway and the progress of the roof. I would recommend
AC Castle to anyone looking for any roofing needs!
- Tom &
Sarah D., 6/28/2014
was an amazing company to work with. Brian LeBlanc, the owner, was super
nice and responded so quickly to my request for a quote. They were extremely
fair priced and the work they did was impeccable. A huge crew came and
completed our roofing job and were gone in one day! My house and yard were
left immaculate and the quality of work was superb! I would recommend them
for any roofing needs.
did an amazing job on my new roof. The owner was attentive and upfront about
the estimate and time. The crew was efficient and the yard looked better
than when I left it. I would recommend this company for any roofing job.
- Mike M.
I had a
new roof on my house and garage and the process was perfect, from the quote
to the finished product. They are all very professional. They were concerned
that all my yard statues and pots were carefully removed for safety and they
then replaced them perfectly when the job was done. I was concerned about
nails since a roof replacement at another house resulted in a flat tire to
my neighbor's car due to a roofing nail in his driveway. The gentlemen went
over their previous route an additional two times to make me comfortable
that all the nails were removed. They then asked me if I was okay or did I
want them to go over the driveway/yard again. This level of detail is not
usually found anymore. Furthermore, my roof looks amazing!
Castle Construction was recommended to us by a friend. ***** was at our home
within a day of my phone call. He actually left me the estimate before he
left my house. We couldn't be more pleased with the work of the crew. The
garage roof was done within two days, our property was left as clean as
before they started and the job was perfect. We highly recommend AC Castle
and Kerry O., 6/5/2014
read other reviews for "ac castle" and I am in agreement with them as well.
The call for an estimate was within a few hours . The project started within
10 days with a very polite crew and completed roof and siding in estimated
time frame. Very please with the detail of workmanship.
and Jim B., 6/3/2014
A. C. Castle
did an outstanding job for us. We did a lot of scouting around for roofing
contractors and found A. C. Castle to be the best in terms of cost and most
importantly in quality. They also do what they say - no surprises. I highly
- Bob C.
recently employed AC Castle to replace my homes damaged roof from Hurricane
Sandy. Brian came to the house the same day I phoned, gave me an estimate to
do the work, and took a lot of time answering my many questions. The
contract was very straightforward with no hidden costs or ambiguous
language. As I was waiting for an insurance settlement before I could
authorize the work, I found the company to be very patient never pressuring
me to act quickly which was very important to me as a satisfied customer. On
the day work began the crew showed up promptly, introduced themselves to me
and worked extremely hard to not only do a great job but to get it done very
quickly. The workers were very personable and very good at what they did.
They were a pleasure to deal with. The job took two days to complete and all
the work was done to my satisfaction and they did a fantastic job with the
clean up. I couldn't believe the attention to detail that was spent with the
clean up but I literally didn't have to do anything else myself. I felt the
price that this company charged was more than fair and reasonable compared
to other companies that I spoke with and I would absolutely recommend this
company to everyone. Thanks *****!
- Joe M.
recommend this company for roofing. We are two sisters who live next door to
each other and had A.C. Castle put new roofs on our two houses at the same
time. The owner accomodated our roofing choice and gave us some help in
deciding possible color choices. His crew worked hard and continuous the
whole time. They kept the debris contained, removed it all, and there was no
damage. They swept for nails and raked the yard. The roofs look good. The
roofers did a professional job. The company's pricing is competitive and
there is no high pressure. Downpayment is low compared to others who want up
to half down. We would hire them again.
from Revere, MA 1/3/2013
recently hired Brian LeBlanc and the AC Castle team to replace a shingle
roof on my home. When I decided to have the work done I researched a number
of prospective companies from which I would request a quote. Brian at AC
Castle was by far the most professional of all the companies I spoke with. I
filled out a contact form on their website and promptly got a phone call so
we could discuss the details of the job. Brian quickly went to the house to
prepare a written estimate. The work was professionally done on time and for
the exact price quote - no surprises. The whole job was completed in one day
and they completely cleaned up and left no mess whatsoever. I am extremely
satisfied with my decision to hire AC Castle and would highly recommend them
did an excellent job replacing our roof this fall. Everything was as
discussed, very professional, expedient and of high quality. Our roof was
large and complicated and I definitely now know we picked the right company
for the job!
- Dan B. 12/21/2012
getting several quotes for our roof, we decided to go with AC Castle. His
crew was professional and clean up was great. The work was done within a day
and an half. Brian is very professional and great to work with. I even
referred a family member to have their roof done with AC Castle.
- Donna L. 12/11/2012
I am the
Director of Facilities for the Hamilton-Wenham Regional School Distict. A.C.
Castle Construction Company has performed roofing repair work and roofing
replacement for schools in the School district. They impressed me so much
with the quality of thier work and resonable rates that I had them replace
the roof on my house. After the storm Sandy, I had damage to my house roof
that made me concerned about future storms this winter. I contacted A.C.
Castle and they gave me a very resonable rate for my two story home. His
crew was awsome, they replaced the whole roof in one day to include
repairing damaged wood. His crew was very professional, hard working and
finished with a perfect cleanup of the site. I would highly recommend A.C.
Castle for any roofing repair or replacement job.
- Richard S. 12/7/2012
did a terrific job replacing my roof. Right from the beginning when I placed
a call for an estimate, Brian, the owner, was quick to respond, knowledgable,
and extremely personable. The team that did the work was wonderful. All were
very polite, cleaned up behind themselves and did an excellent job. All
debris was removed quickly and the premises was spotless when they left. I
am so happy with my new roof and I would recommend AC Castle.
Castle did a great job on the roof of our historic home in
Manchester-by-the- sea. We have many nooks and crannies and his crew found
them all. We now have a roof that looks great and doesn't leak! Brian was
very easy to deal with. He provided us with a very fair price and stuck to
it. All calls were answered in a timely manner and his crew members were
polite and worked very hard. I would recommend A C Castle just as they were
recommended to me by my son.
- Jacqueline K.
work with. Knowledgeable. Thorough and fair estimate. Responsive. Good work,
- Julie S. 11/8/2012
I have been doing business with AC
Castle for many years. I own several properties and they just finished doing
their fifth roof for me. I have always had positive experiences with this
company. Roofing crews tend to be a little gruff. Brian's crews are always
very professional and polite. They get the work done as promised, on time
and at a reasonable price. I got a kick out of the guy that had a problem
with the roof they did in the winter. They also did one of my roofs in the
winter. They had to shovel snow off the room and then the old shingles got
mixed in the snow piles. Brian's crews were there three or four times (as
the snow melted) and cleaned up as best they could given the conditions. By
the time all the snow had all melted, all the mess was cleaned up. I feel
lucky that the work was done when it was,,,and under very harsh conditions.
These are experienced people andit shows as the quality of the work is
- Phil D. 10/17/2012
Completely professional from the
very first meeting through cleanup after completion. Brian LeBlanc runs a
very tight ship, every member of the crew knows exactly why they're there
and they exude competence. And I will add each man could not have been more
polite and thoughtful. A refreshing change from roofers who've worked on
this 140 year old home. If you are considering a roofing job and looking for
the right people to work with...your search is over.
- Michael H. 10/16/2012
Brian was very prompt during our
initial meeting and provided me with a fair price to transform our 30 year
old tired roof, into an architectural gem. In less than two working days,
the impressive ten man crew of A.C. Castle had completely stripped, replaced
and removed any trace of that old roof, right down to the last nail. All my
wife and I could say was "WOW"! The crew was very professional, efficient
and appreciatively respectful. We love our updated roof! Thank you Brian
Leblanc and the A.C. Castle crew!
- Frank L. 10/10/2012
When AC Castle's crew came to my
home to put on a new roof the temperature had climbed into the 90's. The
roof had to be stripped also and that crew worked their tails off. In two
days I had a fantastic new roof, drip edge, frost barrier and new lead
around my chimney. The area around the house was cleaned up to perfection
when they were done. The whole team from owner to work crew was
professional, courteous and very carefull of my surrounding landscape. I
couldn't be more pleased and would recommend AC Castle to anyone in need of
a new roof. I work in the construction business and all of my work
associates have commented on how great my roof looks. And more importantly,
there have been a few torrential downpours since the roof was put on......no
- Kevin F Wilson 8/23/2012
A.C. Castle Construction Co., Inc.
did an excellent job re-roofing our house and at a price we considered quite
fair. Although our roof is quite complex with peaks and gables, it was
completed as scheduled. The crew worked non-stop even in the hottest days of
August. They were all very professional and never left any debris in our
yard. We would highly recommend A.C.Castle Construction Co., Inc.
- Phil 8/20/2012
Iím very pleased with the roofing
job A.C.Castle did on my home. My home is approximately 2000 sq. ft. living
space. I like the way Brian Leblanc did business. He measured the home and
sat down and prepared a contract at the kitchen table. My requirements were
listed and he filled in all other necessary details. I considered the price
to be reasonable. He supervised the job, going over all the requirements
with his crew and inspected the work when when the job was completed. He
communicated with me as to the schedule for completion, any delays due to
weather and when materials and crew would arrive. This communications, in my
opinion, is vital when working with any vender. The job was completed on
schedule. It took three days to complete the job and one of the days work
was cancelled due to rain. A.C. Castleís crew was outstanding. No nonsense,
experienced, polite and courteous. Each day the crew would clean the grounds
of any shingle debris, wrappings, nails etc. Another plus for for
workmanship. Great job.
- Thomas H. on 6/19/2012